This information is valid as of June 23rd, 2021

The U.S. and Canadian governments are making changes to rules at the border, and more people are allowed to enter Canada. However, at this time, the US-Canada border remains closed for most asylum seekers - this includes official ports of entry and unofficial crossings such as Roxham Road in Champlain, NY. If you wish to travel to Canada to apply for asylum, you should talk to a qualified Canadian refugee lawyer or support organization first.

If you attempt to cross the border and are not eligible to cross, you will be directed back by Canadian authorities, and there is a real risk that you will be detained and placed in removal proceedings by U.S. authorities.

People who can prove they meet an exception to the Safe Third Country Agreement will be permitted to enter at official ports of entry. If you think you might be eligible under the Safe Third Country Agreement, you should still seek legal advice before going to an official port of entry.

For up-to-date information about conditions at the border and who can enter Canada:

Bridges not Borders/ Créons des ponts - http://www.bridgesnotborders.ca/info-1.html

UNHCR Canada - https://www.unhcr.ca/in-canada/making-refugee-claim/

New York Office for New Americans - 1-800-566-7636

Information and resources for asylum seekers:

About the refugee process in Canada -   https://www.unhcr.ca/in-canada/making-refugee-claim/

Exceptions to the Safe Third Country Agreement - https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/refugee-protection/canada/processing-claims-protection-safe-third-country-agreement.html

2075 RUE PLESSIS, BUREAU 311
Montréal, Québec, H2L 2Y4

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Numéro d'entreprise du Québec (NEQ): 1167481457

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COVID-19 Service Update

(‎438)408-7941

soutien.support@agirmontreal.org

English below, español abajo, العربية بالأسفل 

En raison de soucis liés au COVID, veuillez ne pas vous présenter au bureau sans rendez-vous. Vous pouvez nous appeler et laisser un message vocal, nous envoyer un SMS ou un message WhatsApp, du lundi au jeudi de 10h à 16h.. Nous écouterons les messages quotidiennement et vous répondrons dans les plus brefs délais. Veuillez noter que le moyen le plus rapide pour nous joindre est toujours par courriel soutien.support@agirmontreal.org Veuillez aussi noter que ce numéro de téléphone n'est pas une ligne d’écoute. Pour les urgences, vous pouvez contacter le 911.


Due to COVID-related concerns, please do not come to the office without an appointment. You can call us and leave a voice message, send us a text message or WhatsApp, from Monday to Thursday from 10 am until 4 pm. We will be listening to messages daily and getting back to you as soon as possible. Please note that the fastest way to reach us is still by email (soutien.support@agirmontreal.org). Please note that this phone number is not a hotline. For emergencies, you can contact 911.


Debido a los inconvenientes relacionados con COVID, no venga a la oficina sin una cita, Puedes llamarnos y dejar un mensaje de voz, enviarnos un mensaje de texto o WhatsApp, de lunes a jueves de 10 am a 4 pm.. Escucharemos los mensajes todos los días y nos pondremos en contacto con usted lo antes posible. Tenga en cuenta que la forma más rápida de comunicarse con nosotros sigue siendo por correo electrónico (soutien.support@agirmontreal.org).


نظرا لوضع كوفيد، يرجى عدم الحضور إلى المكتب من دون موعد. يمكنكم الاتصال بنا وترك رسالة صوتية ، أو إرسال رسالة نصية إلينا أو واتس أب، من الإثنين إلى الخميس من الساعة ١٠ صباحا إلى ٤ عصرا.
سوف يتم الاستماع إلى الرسائل يوميًا والرد عليكم في أسرع وقت ممكن .
يُرجى العلم بأن أسرع طريقة للتواصل معنا هي مازالت عبر البريد الإلكتروني (soutien.support@agirmontreal.org).
يُرجى العلم أيضا أن رقم الهاتف هذا ليس خطاً ساخناً. لحالات الطوارئ ، يمكنكم الاتصال برقم ٩١١.